F A Q
HOW DO YOU WASH YOUR PRODUCTS?
Most Incrediwear products can be washed warm or cold, tumble dry low. Do not bleach, iron or dry clean. You can find “how to wash” instructions in every product description of our site.
HOW DO I DECIDE WHAT SIZE TO GET?
Look at the sizing chart in our recovery wear product descriptions. Our sizing of products comes a little small, so for example; if you are a size small, you may actually be a size medium in our recovery wear product line. So please check the size charts listed on our product descriptions for the correct sizing on your order.
DOES INCREDIWEAR HAVE LATEX?
No. If any of our products were to have latex; it is our policy to clearly label any product that carries latex.
HOW LONG DOES IT TAKE TO WORK?
Some people notice an immediate difference in their pain or soreness. However, it usually takes about 20 minutes on average to notice a difference.
HOW LONG SHOULD I WEAR IT?
You can wear our products for as long as you feel comfortable. All Incrediwear products can be slept in and can keep you feeling comfortable during the night. If any discomfort from wearing the product occurs, please remove it and get a good night sleep.
IS THIS COMPRESSION? IS THIS COPPER? DOES THE PRODUCT HAVE MAGNETS?
To put it plainly. No. Click here to learn how it works.
WHERE CAN I BUY YOUR PRODUCTS?
On our website and retail stores worldwide.
DO YOU SELL TO CANADA?
Yes. For Canadian retailers hoping to carry Incrediwear products, please refer to one of our two Canadian distributors. Peak Performance or Sports Fleets Ventures. For purchases, please refer to www.incrediwear.ca.
ARE YOU IN ANY MAJOR CHAIN STORES?
Yes. Check our sites “Find Store” link in the footer menu. It takes you to a separate page to help you find a store near you.
WHERE ARE YOUR PRODUCTS MANUFACTURED?
Taiwan & China.
WHAT ARE THE STAYS IN THE KNEE BRACE?
The knee brace stays are fiber optic cables designed to keep the knee brace from bunching at the knee.
CAN I CUT THE STAYS OUT?
The stays are designed to prevent bunching at the knee. Some people find that they prefer the brace without the stays. We have had several customers report that they have cut out the stays. While we do not recommend cutting out the stays, some people have had success in modifying the knee brace in this way.
HAVE YOU HAD ANY CUSTOMERS COMPLAIN OF ALLERGIC REACTIONS?
While this is very rare, we have received feedback from a small handful of customers developing reactions. Generally, the reactions were not directly related to the use of Incrediwear products. If you have had or are having discomfort from Incrediwear products, please contact us at email@example.com with a picture and explanation of the situation.
WHERE CAN I SEND MY TESTIMONY?
DO YOU HAVE ANY DISCOUNTS?
We announce upcoming sales through our newsletter and on our Facebook page. We send our discount codes that last for limit times only.
DO YOU HAVE ANY PRODUCT UPDATES?
Yes. Product updates are announced through our periodical newsletter. Click here to subscribe.
WHAT IS THE DIFFERENCE BETWEEN THE ARM SLEEVE, ELBOW SLEEVE, AND CALF SLEEVE?
The Arm Sleeve is designed to cover a larger portion of the arm, and for use during activities where a more snug and secure fit is required. The Elbow Sleeve is designed to focus more on the elbow area, to bring more support to the joint area. The Calf Sleeve is designed for a more snug fit, focusing on the calf area during activities where a more secure fit is required.
WHAT TYPE OF PAYMENTS DO YOU TAKE?
We take credit card payments (Visa, Mastercard, Discover, and American Express). We also take PayPal payments.
WILL THE EMBEDDED ELEMENTS WASH OUT?
No, the elements are embedded during a process that occurs before the products are manufactured. The elements are embedded directly into the individual fibers of all of our products.
HOW LONG DO THE EMBEDDED ELEMENTS REMAIN ACTIVE?
The embedded elements will be active for the life of the product.
WHAT IS THE DIFFERENCE BETWEEN THE BLACK AND GREY KNEE SLEEVE?
The black and grey Knee Sleeves are identical in composition and construction. We offer the product in two colors to provide customers with more variety.
CAN INCREDIWEAR PRODUCTS BE WORN OVER CLOTHES?
For best results, our products should be worn in direct contact with the skin. However, our products can be worn over a thin layer of clothing if desired.
WHERE TO BUY A SHOULDER BRACE?
Buy the best quality shoulder brace from Incrediwear that can put an end to limited mobility problems. In addition, their shoulder braces are the most comfortable because of the semiconductor elements.
WHAT IS A HIP BRACE?
A hip brace, also known as a hip abduction brace, maintains the level of the hips and promotes safe healing. Effective hip brace products from Incrediwear holds the thighbone safely in the hip socket.
HOW TO WEAR A KNEE BRACE?
First, choose the right knee brace from Incrediwear as per the size and then simply slide and center the knee brace on the knee cap.